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Rooms were brand new and clean. The bellmen were very nice and hospitable.
Amoni
lipiec 2024
This place exceeded my expectations! Especially the front desk staff is very friendly and kind. Also, the breakfast is Caribbean style. My special thanks goes to Ms Rebecca at the front desk!
Orhan
marzec 2025
Brand new, enormous high quality breakfast buffet, security, location, friendly staff, environmentally conscious
Susan
lipiec 2024
I love everything about it Place people stuff everything lovely 🥰
Rosa
lipiec 2024
Amazing location.... Walking distance to top places you need to see. Breakfasts are the best / buffet includes a lot of variety. The staff super helpful and reliable, they make you feel at home. I appreciate the support that Nicolas (Argentina) provided to my daughter. Recommend this stay 100%... ❤️❤️
Claudia
styczeń 2025
Excellent location, but horrible breakfast.
Andrei
kwiecień 2025
The room was spacious and clean, the bed - very comfortable, wi-fi was ok (not great for work calls, but good enough). The receptionist at breakfast deserves a special mention, being able to quickly and efficiently manage such long queues of hungry customers! Well done. A tip for future guests: if you want to have nice views from the window, try to mention a wish for a higher floor in advance. I didn't do it (simply forgot, being exhausted from previous travels), and was accommodated on the 5th floor, with no view of the city. On the other hand, 5th floor turned out to be a good option, as elevators were taking simply too long to come in the morning, and I used the stairs. If the room was on the 15th floor, it wouldn't be so easy! :)
Iuliia
lipiec 2025
Breakfast was buffet style and had a huge selection of items including typical American like egg, sausage, bacon, potatoes and a very European section, including sliced cheeses and meats and breads. Very good selection of cut fresh fruit and yogurts. The rooftop bar was also amazing. The room was clean and good size. It included plenty of outlets, hooks and a mini fridge and plenty of room to place luggage and hang clothes. The bathroom was nice with two sinks and an excellent working shower. Staff was friendly and offered suggestions for parking and how to access the red line to get to a Cubs game. They also offered luggage storage. After checkout, I opted to work in their lobby after I checked out for about 2 and 1/2 hours utilizing their excellent WiFi. They have an agreement with the St Clair parking garage across the street for $55 a day which is actually not too bad for downtown Chicago. The lobby staff assisted with arranging the parking pass.
Marcos
lipiec 2025
Breakfast had a great variety, there was little to no wait for a table.
Kimberly
październik 2024
The Riu Plaza Hotel in Chicago boasts a prime location near downtown, making it an excellent choice for travelers who want easy access to shopping, dining, and popular attractions. The convenience of having everything within walking distance added to the overall experience. The stay was comfortable, with all the necessary amenities available, ensuring a hassle-free and enjoyable visit.
Ankit
marzec 2025
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